At Jazzberry, we aim to deliver your favorite beauty products to your doorstep in a timely and secure manner. Please read our shipping and delivery terms below:

• Order Processing : All orders are processed within 2–3 business days after receiving your confirmation and successful payment. Orders placed on weekends or public holidays will be processed on the next working day.
• Delivery Timeline : Delivery times vary depending on your location :
  – Metro Cities : 3–5 business days
  – Other Areas : 5–8 business days
  Please note : These are estimated delivery timelines. Delays may occur due to unforeseen circumstances, such as bad weather, courier partner issues, or regional restrictions.
• Shipping Coverage : We currently ship across India. For specific pin code availability, please check during checkout or contact our support team.
• Shipping Charges : Shipping charges, if any, will be displayed at checkout. We may offer free shipping on certain order values or promotional events, which will be clearly mentioned on the site.
• Order Tracking : Once your order is shipped, you will receive an email or SMS with a tracking link to monitor your shipment in real-time.
• Delays & Responsibility : While we strive for timely deliveries, Jazzberry is not responsible for delays caused by courier partners or events beyond our control (e.g., natural disasters, strikes, or transport issues).
• Non-Delivery / Return to Sender : In case a package is returned to us due to incorrect address, failed delivery attempts, or customer unavailability, we will contact you for reshipping (additional charges may apply).

For any shipping-related queries, please feel free to reach out to our customer support.